Alpha Consulting Holdings Limited
Our Standard Support Price

Our IT Support and Solutions can either be Remote or Onsite

Remote Support

Our support service providers can support you remotely, with our engineers capable of  promptly logging on to your Laptop/PC/Server, as long as it is accessible to us online.

The service starts at just £44.25 + VAT for a single session, and if we can’t fix the issue remotely or the problem requires an engineer’s visit, we will convert the support to onsite support, and you will be notified in advance of such an arrangement.

Onsite Support

Problem(s)/Issue(s) such as parts replacements always require the presence of an engineer onsite to visit the customer to carry out the replacement.

Below is our price for each support option.

The remote price is fixed, until the issue is resolved, and the onsite price is for the first hour’s work after which we charge on the increment of 15 minutes until the issue is resolved.

This cost does not include the cost of part(s) replacement and, in a situation whereby part(s) replacement is required, a separate quote would be provided. See our Terms & Conditions.

Hours Remote Rate Onsite Rate
09:00am – 19:00pm
Mon – Fri, business days
£9.45 £44.45
19:00pm – 05:00am
Mon – Fri, business days
£24.45 £54.45
Weekend / Bank Holiday £34.45 £64.45

For instant Remote Support, Call us today on +44 (0)2038185829

For more information, contact us on any of the options below
Email: sales@alphachl.co.uk
Phone: +44 (0)208 854 2611
Skype: Alphacsl
Online: Click here
Twitter:@Alphaholdings